Negotiation Styles
Online Course
About this course: As a manager at a workplace, it is inevitable to come across conflicts once in a while. This course teaches you the three essential skills when you need to deal with workplace conflicts.
What you will learn: How to deal with conflicts. Why you need to deal with conflicts quickly and efficiently. How to use the DESC system.
Who’s it for: People who need help dealing with conflicts. Anyone who wants to implement the DESC system. Anyone who wants to learn about solving conflicts in general.
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