The 4 E’s Of Effective Telephone Communication
Online Course
About This Course: Putting someone on hold or transferring a call incorrectly can sometimes make or break the call completely. Here are some tips to ensure you do it correctly.
What you will learn: How to paint a picture with words. Why keeping the caller informed constantly is key. A simple process to follow.
Who’s it for? Any employees with consistent company phone usage. Anyone in a customer service role. Those who wish to improve rapport with clients over the phone.
Subscribe Now
