The 4 E’s Of Effective Telephone Communication
Online Course
About This Course: People make their mind up about you within the first 5 seconds of talking to you. So how can you make sure you nail that introduction every time? Here are a few tips.
What you will learn: How to prepare yourself effectively. How to open your call correctly. How to convey the correct attitude.
Who’s it for? Any employees with consistent company phone usage. Anyone in a customer service role. Those who wish to improve rapport with clients over the phone.
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