Course

How To Handle Difficult People

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About this course: If you are a manager, you know it’s not always smooth sailings. You know you have to deal with difficult people from time to time. This course will show you how to use the stop model to handle difficult people.

What you will learn: How to handle difficult people. How to use the STOP model. Why the STOP model will benefit you.

Who’s it for: Managers who need help in dealing with difficult people. Managers who want to implement the STOP model. People who want to learn about the topic in general.

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