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How can we kelp

Whether you have a question, need assistance, or want to explore how kelp. can transform your crew training, we’re here to help.

Tilton House

Firle

Lewes

BN8 6LL

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Frequently asked
questions

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Will I receive certifications for completing courses?

Yes. Certificates are awarded upon the completion of training programs and curriculums. This might include one long course or a collection of smaller programs within a particular category. These certificates may also include relevant accreditations, such as IAMI GUEST certification or CPD (Continuing Professional Development) certification, where applicable.

What if I want to upgrade to a different level?

Individuals, vessels & fleet customers are able to upgrade their membership to a higher tier at any time. Simply pay the difference in fees and gain immediate access to advanced training programs. As live training is heavily discounted within the subscription, we are unable to downgrade subscriptions once the term has started.

How do I book live training courses?

Your personal career journey will be mapped out by our kelp careers advisors. Only one live program can be taken at a time in sequence in accordance with the plan set out with your kelp careers advisor, built to fit around your schedule and personal developemtn plan. This plan can be changed at any time if your plans or prioritise change.

Crew: What happens if you leave a boat?

If you leave a before the end of your vessel/fleet subscription term, you will complete any ongoing live training but will not be able to start any new live training. You will retain access to online training content until the end of that year, but your account will not be renewed unless you decide to switch to an Individual account.

Vessels: What happens if a crew member leaves your boat?

If a crew member leaves the boat which has purchased a vessel subscription before the end of the subscription term, they will complete any ongoing live training but won’t be able to start any new live training. The vessel or fleet will be automatically issued a new license when the crew member leaves for the duration of the subscription term which can be allocated to a new crew member when they join the boat.

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Join kelp. today and unlock your full potential in the yachting industry.

From only £125/month

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