The kelp. Introduction to Sales Program
Curriculum
The kelp. Specialised Sales program is designed to enhance a salesperson’s ability to engage customers, present products effectively, and close sales in diverse environments.
Learners will develop key skills in customer engagement, product presentation, lead management, and closing techniques. The programme also explores exhibition strategy, sales psychology, and retail-specific best practices—from store merchandising to handling complaints and conducting effective follow-ups.
Upon completion of all courses within this curriculum, learners will be awarded 6.5 CPD points and a CPD accredited certificate in Specialised Sales.
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