*IAMI GUEST* Housekeeping & Laundry (Unit 32)

The Crew Academy’s GUEST-accredited Housekeeping & Laundry Services program is designed to provide you with a comprehensive understanding of what it takes to maintain impeccable standards of cleanliness on board a superyacht.

This program is essential as it equips you with the practical skills and expertise required to manage two of the most critical aspects of yacht service, interior care and laundry services.

Here you will gain a deeper understanding of how to properly clean and detail every area of the yacht, from guest cabins and common areas to delicate surfaces and finishes. You will also learn the correct techniques for washing, drying, and pressing a wide range of fabrics.

Finally, you will be taught how to handle guest’s personal items discreetly and respectfully, which is a foundational skill for building trust and maintaining privacy in the on board environment.

Course Format

• 9 hours of guided eLearning through the kelp platform.

• Series of multiple-choice knowledge checks throughout the course.

• Practical assessments throughout.

• Online examination to complete (30 multiple choice or short answer questions, 1 hour).

Required Equipment

• Good internet, computer and printer

• Device with video capabilities

• Mock up “Guest Cabin” (bed, bed linens, pillows)

• Iron, ironing board and shirt, pants, pillowcase, and napkin for ironing assessment

Accreditation

• IAMI GUEST Certificate for Unit 32 – Basic Housekeeping & Laundry Services.