Yacht Interior Administration (Unit 34)

Participants will learn the importance of communication, etiquette, and pivotal skills that significantly influence your success in senior positions. Here you will gain insights into effective communication strategies to use with both crew and guests, ensuring a harmonious and respectful environment on board.

Through case studies and practical exercises, participants will learn to manage and implement efficient interior administrative systems that enhance operational standards. Additionally, this course places a strong emphasis on personal training development, providing guidance on maintaining health and well-being not just for yourself, but also for others. 

This holistic approach ensures that you are well-equipped to maintain the highest standards of service and personal health in your senior role.

Who is it for?

This program is aimed at experienced crew members, with a minimum of one season onboard operational experience.

Modules

1. The transition from junior to senior roles and the importance of good etiquette & communication
2. Health, Safety & Security Administrations in the Interior Department and how to apply the Yacht Standing Orders
3. The purpose of an Interior Administration and SOPs, and how to apply Professional Interior Administrations to maintain Standards in the Interior Department
4. How to operate the Interior Information Management Systems, apply Guest preferences & effectively deal with contractors & placing orders
5. How to implement Personal Training Development & maintain health & wellbeing for self & others

Course Format

• Guided eLearning (8 hours)
• Series of multiple choice knowledge checks throughout course
• Practical Assessment
• Online exam