Course

Operational Management: Approaches & Models

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Not all businesses will be working to full capacity and at the lowest costs all the time. Often, issues will arise that interferes with production levels and increases the risk of waste. This is where operational management comes in. Operational management is about controlling production processes and business operations in the most efficient way. It ensures that processes are managed effectively and efficiently to get high production at high quality. Once the session is completed, you will be able to define what is necessary for operational management to be instigated in a business, and conclude which of the four models discussed would be appropriate to use in the various circumstances you will be facing.

Learning Objectives:
• Analyse the four models discussed and their application.  
• Demonstrate how effective planning can mitigate risks. 
• Interpret how KPIs can show how overall performance is on track.

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