*IAMI GUEST* Advanced Housekeeping Services (Unit 08)

The Crew Academy’s Advanced Housekeeping course provides the tools and expertise to maintain immaculate environments while ensuring the smooth operation of housekeeping duties on board.

Develop the expertise to maintain pristine environments, ensuring seamless housekeeping operations. Learn the importance of standard operating procedures for consistent, exceptional service.  Discover sustainable practices, responsible waste management, and your role in protecting marine environments.

Preserve the beauty of speciality items and furniture, from antiques to electronics. Master the care of luxury linens, carpets, and upholstery.  Become proficient in cleaning and detailing interior areas with meticulous attention, ensuring guest comfort. Perfect guest cabin setup and flawless evening turndowns.

This course optimises your workflow for efficient housekeeping. Learn essential health, safety, and hygiene practices, including risk assessments specific to your role.

Modules

1. Housekeeping operations 
2. Cleaning techniques and equipment 
3. Managing housekeeping services 
4. Health and safety 

Course Format

• Guided eLearning (8 hours)
• Series of multiple-choice knowledge checks throughout course 
• Practical assessments
• Online examination (30 multiple choice or short answer questions, 1 hour)