Emotional Intelligence (ITM)

About this course: How can emotional intelligence impact business decisions, both internally and externally? This course looks at the five stages of emotional intelligence and the positively impact it can have both in your professional and personal life. 

What will you learn: What emotional intelligence is and how it impacts business, The five stages of emotional intelligence, How the brain operates on an emotional and logical level, How to manage human emotions, The competencies required to have a high level of emotional intelligence, How to put emotional intelligence skills into practice, The positive impact of emotional intelligence.

Who’s it for: New managers or managers looking to refresh their skillset, Anyone looking to improve their emotional intelligence skills.