Crew
Advance your skills, gain certifications, and unlock new opportunities. Kelp offers flexible and affordable online training for yacht crew at all levels.
This module will concentrate on the itinerary research and how to provide guests with the information they need and with the information they want but haven’t realized they wanted yet. Going above and beyond guest expectations requires a specific mindset. A focus on key knowledge; researching it, giving it, sharing it and teaching it.
In Destination Management, we will be exploring the following study units:
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Research and Reconnaissance
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Presenting Information to Guests
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Crew Internal Communications
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Guest Relations
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Event Planning
