Basic Food & Beverage Service (Unit 02)

The IAMI GUEST accredited Basic Food & Beverage Service course provides a comprehensive guide to the practical knowledge and skills required to deliver seamless and unforgettable dining experiences for guests.

Master the principles of guest service, including table setting, food presentation, and beverage preparation. You’ll learn to anticipate guest needs, always striving to exceed expectations.

Gain an understanding of the order service, learning the proper sequence of steps involved in the service of food and beverages, ensuring that guests are served in a seamless and efficient manner.

We will discuss proper preparation of mise en place for the service areas and how to ensure that all necessary ingredients, utensils, and equipment are prepared and organised to facilitate smooth operations. 

As always, food safety is of utmost importance, so we will cover the standards and practices required to ensure safe handling, storage, and service of food and beverages, including hygiene practices and allergy awareness.

Modules

1. Standards of behaviour, personal presentation, and work ethics 

2. Principles of food and beverage service operations 

3. Food service techniques and service styles

Course Format

• Guided eLearning (10.5 hours)
• Series of multiple choice knowledge checks throughout course 
• Practical assessments
• Online examination (30 multiple choice or short answer questions, 1 hour)

Required Equipment

• Good internet, computer and printer
• Device with video capabilities
• Table and chair
• Assortment of relevant crockery, cutlery and glassware
• Samples of food
• Tray/ platter and serving cutlery
• Napkin