Barista and Hot Beverage Service (Unit 11)

The Crew Academy’s GUEST-accredited Barista and Hot Beverages eLearning course equips interior crew with skills for exceptional hot beverage service including brewing methods, latte art, tea service and more.

The course covers a range of topics, beginning with the history and global rituals of coffee, tea, and cocoa, the cultural significance of these beverages and their preparation, to provide authentic experiences for guests from a diverse range of backgrounds.

Gain an in depth knowledge of the preparation of coffee, including brewing methods, milk steaming and latte art. The course also covers safety and hygiene practices and the proper maintenance and cleaning of equipment.

Tea, herbal infusions, and cocoa are also covered with insights into flavour profiles, brewing methods, and creative presentation ideas.

Modules

1. The history of tea, coffee, and cocoa 
2. Health and safety procedures 
3. Use of coffee-making equipment 
4. Coffee presentation and service 
5. Milk frothing tools and techniques 
6. Tea rituals and service 
7. Hot chocolate, cocoa and drinking chocolate.

Course Format

• Guided eLearning (8 hours)
• Series of multiple-choice knowledge checks throughout course
• Optional 1:1 tuition with trainer
• Practical assessments
• Online examination (30 multiple choice or short answer questions, 1 hour)

Required Equipment

• Good internet, computer and printer
• Device with video capabilities
• A coffee maker (Ideally a barista or capsule machine, however a French press, Moka pot, drip machine etc. will suffice)
• Milk frother (handheld or automatic)
• Milk jug
• Mug
• Ground coffee and milk

Key Takeaways

Both an IAMI GUEST and a TCA certificate will be issued through the successful passing of the assessments and online examination.

After completing the course, you will officially be part of our Alumni community and will have free access to our Mental Health courses for free as well as discounts on other courses.